Withdrawal Methods at Mr Play
At Mr Play, withdrawals in Canada follow clear, familiar steps. Payouts are supported in CAD, with options suited to different banking preferences and processing times. Interac is a popular choice for local transfers, while e-wallets and cards cover everyday payout needs.
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Processing time depends on the method you choose and the banking cycle involved. For many players, e-wallets and Interac can reduce waiting compared with cards or bank transfers. Cryptocurrency withdrawals are not available at this time, keeping the cashout flow aligned with Canadian requirements.
Methods and timing overview
The cashier displays the methods available for your account and the details required to complete a request. If speed matters, select a method that typically settles sooner after approval. The table below outlines common timelines, fees, and transaction ranges.
| Method | Typical processing time | Limits (CAD) | Notes |
|---|---|---|---|
| Interac | 1–3 business days | 20–7,000 per transaction |
|
| MuchBetter | Instant–1 day | 20–7,000 per transaction |
|
| ecoPayz | 1 day | 20–7,000 per transaction |
|
| Visa / Mastercard | 3–6 business days | 10–7,000 per transaction |
|
| Bank transfer | 2–6 business days | 20–7,000 per transaction |
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| Minimum cashout | — | 10–20 (by method) | Set to stay accessible across payment types |
| Monthly allowance | — | 50,000–100,000 per month | Designed to suit both casual play and larger balances |
| Crypto | Unavailable | Unavailable | Not available for withdrawals |
Requesting a withdrawal
You can submit a withdrawal request from your Mr Play account in the cashier area. Enter an amount, confirm the required details, and then watch for the confirmation email. Using consistent payment information can help avoid delays during review.
- Select “Cashier” or “Withdrawal” from your account menu.
- Choose Interac, an e-wallet, a card option, or bank transfer.
- Enter an amount within the on-screen limits.
- Add any required payment details and confirm the request.
- Check for the confirmation email and status updates in your account.
Limits, fees, and promotion checks
Withdrawal rules are kept straightforward so you can plan with fewer surprises. Most cashouts are limited per transaction, while monthly limits are designed to be flexible. We do not charge withdrawal fees for most methods, although external providers may still apply charges.
- Maximum per withdrawal: 7,000 CAD per transaction.
- Minimum withdrawal: 10–20 CAD, depending on method.
- Most methods: no fees charged by us; bank-side fees may still apply.
- Wager requirements must be cleared before requesting a cashout.
- Active promotions can affect withdrawal eligibility until terms are met.
Verification before first payout
Account verification is required before the first withdrawal in Canada. This helps confirm account details and reduces fraud risk during payouts. Submitting clear documents early can shorten the time between request and approval.
- Government-issued photo ID for identity confirmation.
- Proof of address, such as a utility bill or bank statement.
- Sometimes, proof of payment method via a screenshot or statement.
Keeping withdrawals smooth
Small details can make the biggest difference when timing matters. Choosing faster methods and meeting bonus conditions helps avoid unnecessary holds. If a payout goes beyond the typical window, support can help review the current status.
- Complete KYC before submitting your first withdrawal request.
- Use Interac or an e-wallet when speed is the priority.
- Review bonus terms and wager status before submitting the cashout.
- Double-check banking and wallet details to avoid failed transactions.
Help with payout questions
Support is available 24/7 via live chat or email for withdrawal questions. Assistance covers verification updates, payment clarifications, and troubleshooting failed transactions. If you are planning a larger cashout, it can help to confirm the relevant limits beforehand.